"Sizing questions were our #1 pre-sale ticket. EmbedMyBot answers them instantly from our own size guide, and we've watched cart abandonment on that step drop noticeably."
SC
Sarah Chen
Head of CX · Brightpath Home Services
INDUSTRY
Ecommerce & retail
→
The AI chatbot built
for ecommerce
Train EmbedMyBot on your product catalog, shipping policies, and return terms. It answers shopper questions instantly and steps in with a proactive nudge right when a cart is about to be abandoned.
Ecommerce chatbot screenshot
1100 × 600 — product Q&A with a proactive cart nudge
Show the widget answering a sizing or shipping question on a product page.
TRUSTED BY TEAMS AT THE WORLD'S BEST COMPANIES
Linear
Notion
Vercel
Figma
Stripe
Raycast
WHY ECOMMERCE STORES NEED ONE
Shoppers who don't get
Shoppers who don't get
an answer, don't buy.
An unanswered sizing or shipping question is one click from a lost sale. An AI chatbot for your ecommerce store closes that gap the moment it opens.
24/7
ALWAYS ON, EVEN AT 2AM
Shoppers browse off-hours
Peak browsing happens nights and weekends, when your support team is offline. The chatbot never is.
3×
MORE CARTS RECOVERED
Catch hesitation early
A proactive prompt at the right moment — a shipping question, a size doubt — keeps more shoppers moving toward checkout.
70%
FEWER "WHERE'S MY ORDER" TICKETS
Deflect the repeat questions
Shipping windows, return policy, sizing charts — the same questions on repeat, answered instantly without a ticket.
∞
PARALLEL SHOPPERS
Handles sale-day traffic
Black Friday spikes don't queue your chatbot the way they queue a support inbox.
WHAT IT HANDLES
Built for the questions
Built for the questions
shoppers actually ask
Train it on your catalog, sizing guides, and policies — it takes it from there.
Product questions
Specs, sizing, materials, and compatibility — answered from your actual product pages.
Shipping & order status
Delivery windows, carrier info, and order-status FAQs pulled straight from your policy docs.
Returns & exchanges
Walks shoppers through your return window and process without a support ticket.
Pre-sale lead capture
Bulk or wholesale inquiries get routed to your sales team with contact details already collected.
SETUP
From product catalog to
From product catalog to
live chatbot in three steps
No dev work, no app store, no waiting on IT — most stores are live within an hour.
yourstore.com412 products
yourstore.com/faq18 pages
yourstore.com/policiesindexing…
STEP 01
Crawl your storefront
Point it at your store URL — product pages, FAQs, and policy pages get indexed automatically.
size-guide.pdf640 KB · processed
Add more sources
STEP 02
Add policies & guides
Upload sizing charts, warranty terms, or anything not already published on your site.
// Add before </body>
<script
src="cdn.embedmybot.com/widget.js"
data-bot="store_support"
></script>
// You're live.
STEP 03
Embed at checkout
Add the widget storefront-wide, or just on product and checkout pages where hesitation costs you the most.
CUSTOMERS
Stores that stopped
Stores that stopped
losing the sale
Retailers add EmbedMyBot when checkout drop-off starts looking like a support problem, not a pricing one.
"We indexed our whole catalog in an afternoon. It now handles almost every 'is this in stock' and 'does this ship internationally' message that used to land in our inbox."
MR
Marcus Rivera
CTO · Buildstack
"Setup took less time than writing the FAQ page it replaced. It's the easiest ecommerce chatbot we've tried, and the only one that actually read our return policy correctly."
PN
Priya Nair
Product Manager · Loopframe
FREQUENTLY ASKED
Questions about ecommerce chatbots
What makes EmbedMyBot a good chatbot for ecommerce?
It's trained directly on your product catalog, sizing guides, and policies — so answers reflect what you actually sell, not a generic script. It also proactively engages shoppers who look like they're about to abandon a cart, and captures leads for bulk or pre-sale questions.
Can it look up a customer's order status?
It answers order-related questions — shipping windows, carrier policy, how to track a package — from the documentation you give it. It doesn't connect to a live order database; for account-specific lookups, it hands off to a human or your order-status page.
Does it work with Shopify or WooCommerce?
Yes — EmbedMyBot deploys with a single embed script that works on any storefront, including Shopify and WooCommerce, by adding it as a custom HTML/script block in your theme. No app install required. See our dedicated Shopify guide for the exact steps.
Will it recommend the wrong product or size?
Answers are grounded in your actual catalog and sizing documentation. If a shopper asks something outside what you've published, it says so instead of guessing — and you can see the source behind every answer.
Can I run it on just my product pages?
Yes. You control exactly where the widget appears — storefront-wide, or scoped to specific pages like product detail and checkout.
Is there a free plan for smaller stores?
Yes — one chatbot, document and URL training, and 500 messages a month, free with no credit card. Most small stores can fully test it before upgrading.
Give your store a chatbot
that knows what you sell
Train it on your catalog and policies, then embed it storefront-wide — free to start, live in under an hour.