INDUSTRY Healthcare practices

Chatbots for healthcare practices
that never miss a question

EmbedMyBot is the AI chatbot for healthcare practices that answers general questions about your services, hours, and appointment policies — pulled from your own website and documents — then collects basic contact details from prospective patients for your front desk to follow up.

Works on any practice website Live in minutes General info & intake only — no medical records
yourpractice.com — patient chat
Healthcare chatbot screenshot 1100 × 600 — general Q&A with new-patient intake capture Show the widget answering an office-hours question and capturing a new-patient contact.
TRUSTED BY TEAMS AT THE WORLD'S BEST COMPANIES
Linear
Notion
Vercel
Figma
Stripe
Raycast
WHY HEALTHCARE PRACTICES NEED ONE

Patients who don't get
an answer, call elsewhere.

A missed call after hours or an unanswered scheduling question is one search away from a patient booking with a different practice. A chatbot solution for healthcare practices closes that gap the moment it opens.

24/7
ALWAYS AVAILABLE, EVEN AFTER HOURS

Patients call outside office hours

Most scheduling and general questions come in after your front desk goes home. The chatbot answers them the moment they're asked.

MORE INQUIRIES ANSWERED

Catch questions before they hang up

Instant answers about services and appointment policies keep prospective patients engaged instead of calling around.

70%
FEWER REPEAT PHONE CALLS

Deflect the routine questions

Office hours, accepted insurance types, and appointment policies — the same questions on repeat, answered instantly without tying up your phone line.

PARALLEL PATIENT CHATS

Handles seasonal call surges

Busy-season spikes in calls don't queue your chatbot the way they queue your front desk.

WHAT IT HANDLES

Built for the questions
patients actually ask

Train it on your website and practice documents — it takes it from there.

Office hours & general info

Hours, location, parking, and other everyday questions — answered instantly from your website.

Services & treatments offered

General descriptions of the services and treatments you offer, pulled from your own website — not medical advice or a diagnosis.

Appointment policy questions

Cancellation windows, new-patient requirements, and what to bring — it explains your policy, it doesn't book the visit.

New-patient intake

Collects a name, phone number, and reason for visit as a lead for your front desk to call back — nothing clinical, ever.

SETUP

From practice website to
live chatbot in three steps

No dev work, no new software to learn — most practices are live within an hour.

yourpractice.com24 pages
yourpractice.com/services9 pages
yourpractice.com/new-patientsindexing…
STEP 01

Crawl your practice website

Point it at your site — hours, services, and new-patient pages get indexed automatically.

new-patient-forms.pdf480 KB · processed
PDF
Add more sources
STEP 02

Add policies & handouts

Upload appointment policies, new-patient packets, or anything not already published on your site.

// Add before </body>
<script
src="cdn.embedmybot.com/widget.js"
data-bot="patient_support"
></script>
// You're live.
STEP 03

Embed on your website

Add the widget site-wide, or just on your contact and new-patient pages where questions turn into booked visits.

CUSTOMERS

Practices that stopped
playing phone tag

Practices add EmbedMyBot when after-hours calls and repeat scheduling questions start eating front-desk time.

"Office hours and new-patient questions were our #1 after-hours call type. EmbedMyBot answers them instantly from our own website, and our front desk isn't starting every morning buried in voicemails."
SC
Sarah Chen
Head of CX · Brightpath Home Services
"We trained it on our services pages and new-patient packet in an afternoon. It now handles almost every 'do you accept my insurance' and 'what's your cancellation policy' message that used to sit in our inbox."
MR
Marcus Rivera
CTO · Buildstack
"Setup took less time than updating our FAQ page. It's the easiest patient chatbot we've tried, and it never once tried to answer something clinical — it just routes that straight to us."
PN
Priya Nair
Product Manager · Loopframe
FREQUENTLY ASKED

Questions about healthcare chatbots

What makes EmbedMyBot a good chatbot for healthcare practices?
It's trained directly on your website and practice documents — office hours, services, appointment policies — so answers reflect what your practice actually offers. It also captures basic contact details from prospective patients so your front desk can follow up.
Can it handle patient medical information?
No. EmbedMyBot only answers general, publicly published information — things like office hours, services offered, and appointment policies. It should never be used to send or store medical records, symptoms, diagnoses, or insurance and billing details. For anything like that, please call your practice directly.
Can it check my insurance or book an appointment?
It can share the general list of insurance types your practice accepts and explain your appointment policy — cancellation windows, new-patient requirements, what to bring — if you've published that information. It doesn't verify live insurance eligibility or book appointments directly; it hands qualified questions to your staff.
Can it give medical advice?
No. It only answers from the general information you've given it — like service descriptions already on your website. If someone asks a clinical question, it's built to redirect them to call your practice or book a visit rather than guess.
How does new-patient intake work?
When a prospective patient wants to get in touch, the chatbot collects a name, phone number, and reason for visit — nothing clinical — and sends it to your team as a lead to call back. Think of it as a contact form, not a medical record.
Is there a free plan for smaller practices?
Yes — one chatbot, document and URL training, and 500 messages a month, free with no credit card. Most single-location practices can fully test it before upgrading.

Give your practice a chatbot
that knows what you offer

Train it on your website and policies, then embed it site-wide — free to start, live in under an hour.

Free plan forever Cancel anytime Setup in 5 minutes