Documentation
Messages & prompts
Set the welcome message, suggested questions, input placeholder, and footer branding.
Shape the first impression and guide visitors toward useful questions from the Content settings.
- Welcome message — the greeting shown when the chat opens.
- Suggested questions — tappable starter prompts above the input.
- Input placeholder — the greyed-out hint text in the message box.
- Footer branding — show or hide the “Powered by EmbedMyBot” line (removable on paid plans).
Good suggested questions dramatically increase engagement — use the top 3 things visitors actually ask.